Resources for Consumers & Carers

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You are here:Home>Resources Hub>Resources for Consumers & Carers
3 minutes
You are here:Home>Resources Hub>Resources for Consumers & Carers
3 minutes

We have collected a range of health literacy resources for consumers and carers. They are designed to support and build health literacy amongst individual consumers and carers in the ACT.

General Health Literacy Resources

Northern NSW Health Literacy is a good source of information on health literacy and has a range of tools for consumers to help build their health literacy skills.  Their PLAN handout is a helpful tool for patients to get the most from a health care appointment.  It give suggestions for how to prepare, what information you might need, some questions to ask, and room to write down some of the answers.

Health Literacy – a summary for consumers by the Australian Commission on Safety and Quality in Health Care (ACSQHC).

Finding Good Information

Trust It or Trash It?, is a free online tool for assessing the value of information.  It asks three basic questions: Who said it? When did they say it? How did they know?

The European Food Information Council, EUFIC,  is a non-profit organisation that provides easy to understand science-based information. They produce a range of resources for consumers to help them find and understand health information.  Including: finding reliable information online, understanding scientific studies, understanding risk, the difference between correlation and causation.

Evaluating Health Claims – How to decide if they are legitimate guide produced by The Centre for Research and Evidence Based Practice at Bond University gives some useful tips on identifying bogus health claims and assessing the value of health claims made in the media or online.

Searching the Internet for Health and Wellbeing Information – A fact sheet from the Good Things Foundation provides some basic tips to help find good sources of information on the internet.

Understanding Risk

Making Sense of Your Health Risk – A good summary of how to understand health risks produced by the National Institute of Health in the United States.

Understanding how risk is discussed in healthcare – A summary produced by the Royal College of Obstetricians and Gynaecologists in the United Kingdom.

Communicating with your health care team

Question Builder is a free online tool to help you think about questions you might like to ask your doctor, and to prepare for any questions they may ask you when you go to an appointment.  The tool was developed for Australian consumers by Health Direct Australia and the Australian Commission on Safety and Quality in Health Care.

Choosing Wisely Australia has a range of resources to help you work out what information you need and what questions to ask before you agree to any tests or treatments.  They also have some tips for communicating with your health care provider.

Making Decisions

The BRAIN Informed Decision Making tool could help you work your way through a difficult decision.  It can help you collect information and clarify your thoughts about an important decision.

Managing Medications

The NPS MedicineWise website has a range of helpful information on managing your medications.  Good medicine management can help you to get the most benefit from your medicines and reduce your chances of mishaps that can cause side effects or harmful interactions.  One of the tools they have developed is the MedicineWise app for smart phone.  The MedicineWise app will help you keep track of your medicines and access important health info anytime and anywhere, especially in emergencies.

Medication Lists

Patient friendly medication lists by medication pdf
Patient friendly medication lists by time of day pdf

Last Updated on 9 December, 2020.