The Canberra Health Literacy Network invites you to join us for a webinar for anyone who wants to explore the question “How health literate is my organisation?”.
Health literate organisations make it easy for people to get, understand and act on health information so they can have better health and access care. A health literacy self-assessment is a powerful tool to support your organisation’s work and demonstrate the quality of your services.
In this webinar you will learn how important, and easy, it is to assess and improve your organisation’s health literacy.
You will also hear about the emerging importance of digital health literacy in a time of COVID:
What is it like for people to access health and community appointments through telehealth and online service delivery?
What do people want and need from service providers to make their online experience better?
This webinar is for:
managers and frontline workers in any community organisation or team that provides services to people.
anyone involved in the delivery of telehealth and digital health services
Presenters from the Tasmanian Council of Social Service (TasCOSS) will join us to:
Introduce you to simple, free, tools to assess your organisational health literacy (the HeLLo Tas Toolkit) https://www.hellotas.org.au/what-is-health-literacy
Reflect on the experience of Tasmanian community sector organisations that are building their health literacy
Share their recent findings on digital health literacy, and hear the challenges that consumers and providers faced during COVID
Chris Sierzant, Health Literacy Coordinator, TasCOSS
Susannah Coleman-Brown, Community Sector Development Team Leader, TasCOSS