Please make sure you understand the information contained in the Terms of Use.  Understanding is important because, by using the website, you are agreeing to these terms.

Disclaimer

The information contained on Health Care Consumers’ Association (HCCA) websites, including https://www.hcca.org.au,  https://qum.hcca.org.au/ and https://www.cbrhl.org.au (collectively and individually “the Site”) is for general information purposes only.

The information published on the Site is not intended to constitute professional or medical advice. The owner of the site, HCCA, does not assume any responsibility for any adverse effects or consequences arising from the use, or reliance upon, information contained on this Site.

HCCA shall not be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of, or in connection with, the use of the content of this Site.

HCCA reserves the right to make additions, deletions or modifications to the content published on the site at any time without prior notice.

HCCA does not warrant that this website is free of viruses or other harmful components.

External Links Disclaimer

The Site may contain links to external websites that are not provided or maintained by, or in any way affiliated with, HCCA. HCCA does not have any control over the nature, content and availability of those sites. The inclusion of the links does not necessarily mean that HCCA agrees with or endorses the views expressed in those websites.

Please note that HCCA does not guarantee the accuracy, relevance, timelines or completeness of any information on the external websites. HCCA does not warrant that the external websites are free from viruses or other harmful components.

Other internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.

Copyright

All content on the Site, including text, photos, videos, graphics, design and ideas, is the property of the owner, HCCA, and is provided under a Creative Commons

HCCA logos may not be reproduced, republished, redistributed or manipulated in any way without the prior written permission of HCCA. By reproducing, republishing, redistributing or manipulating the work of a copyright holder without permission, you may be violating or infringing their rights under the Copyright Act.

Users of the Site who are keen to share the information posted on the Site are encouraged to link back to the https://www.hcca.org.au, https://qum.hcca.org.au/ or https://www.cbrhl.org.au

Any queries and requests to use content from any of our websites can be directed to HCCA via [email protected].

Privacy

HCCA is committed to respecting the privacy of information about individuals.

HCCA takes security safeguards as are reasonable in the circumstances to protect your personal information from misuse and loss, and from unauthorised access, modification or disclosure.

Please refer to our Privacy and Confidentiality Policy for full details of the steps HCCA takes to protect the privacy of users of this website, the information we collect and how it is managed, and the conditions you agree to when using the Site.

Security

The security of your personal information is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, it is not possible to guarantee its absolute security and we encourage all users to update their personal security on their electronic devices.

Log Data

Like many site operators, information that your browser sends when you visit our Site is collected. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, third party services, such as Google Analytics, that collect, monitor and analyse this Site may be used.

Cookies

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Our website uses cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of this Site.

If you have any questions about the Terms of Use or Privacy Policy of this website, please contact us at [email protected].

Relevant policies

1. HCCA Privacy and Confidentiality Policy
2. HCCA Data Breach Response Plan
3. HCCA Privacy Policy for websites

Relevant legislation

1. Copyright Act
2. Privacy Amendment (Enhancing Privacy Protection) Act 2012
3. Privacy Act 1988 (Act)
4. Australian Privacy Principles contained in the Privacy Act 1988 (Cth)
5. Health Records (Privacy and Access) Act 1997 (ACT)
6. Privacy Amendment (Notifiable Data Breaches) Act 2017
7. Privacy Legislation Amendment (Enforcement and other Measures) Act 2022

Version Control: Version 1.2 – Updated 17 December 2024