Updated: Take Action! Guide to Health Complaints and Feedback in the ACT
We've just updated our guide to health complaints and feedback in the ACT. This guide can help you: decide if you want to give feedback or make a complaint, know who to contact with your feedback or complaint, learn how to share clear, actionable feedback, find advice and support, and work out what is [...]
New Resources: Staying Safe In Hospital
The Health Care Consumers Association of the ACT has worked with consumers to adapt three guides for people going into hospital. These guides are designed to help you stay safe before, during, and after your stay. They cover: Your rights and responsibilities Tips to help you prepare for your stay Tips on being involved [...]
Canberra Health Literacy Network Launch and webinar
Health Literacy Network Goes Live On Wednesday 26 August 2020, the ACT Health Minister, Rachel Stephen-Smith, formally launched the Canberra Health Literacy Network with a speech opening the Network’s inaugural event. The online event attracted over 100 people – consumers, carers, and health and community service professionals – to hear the Minister and keynote [...]