Updated: Take Action! Guide to Health Complaints and Feedback in the ACT
We've just updated our guide to health complaints and feedback in the ACT. This guide can help you: decide if you want to give feedback or make a complaint, know who to contact with your feedback or complaint, learn how to share clear, actionable feedback, find advice and support, and work out what is [...]
Free Training! An Introduction to Health Literacy for Community Workers: 26 October 2023
An Introduction to Health Literacy: Free Training for Community Workers! Health literacy describes the ability to get, understand and act on health information. Without good health literacy, it can be very hard for people to look after their health, care for family or friends, access health services and navigate our health system. Learning about [...]
New Resources: Staying Safe In Hospital
The Health Care Consumers Association of the ACT has worked with consumers to adapt three guides for people going into hospital. These guides are designed to help you stay safe before, during, and after your stay. They cover: Your rights and responsibilities Tips to help you prepare for your stay Tips on being involved [...]
Free Training: An Orientation to Motivational Interviewing
Does your role involve helping people to make changes that improve their health? Motivational interviewing is an approach to conversations about change. It helps people to resolve ambivalence and deepen motivation to pursue changes that are meaningful for them. It offers practical guidance on not just “what to do”, but how we think about [...]
Free Training: Managing Medicines for Community Workers
Medicine accidents are a major cause of avoidable hospitalisations in Australia. By helping your clients to learn how to self-manage their medications, you can help them stay safe and healthy. This workshop will support you to: Understand how to interpret a medicines label Know the differences between generic and brand medicines Identify key questions for [...]
2023 CBRHL Events
In 2023, we will be holding several webinars and training for the health and community sector. These dates may change. March 15th - Easy English training for community organisations (Registration open now, but spaces are limited - contact [email protected] to register) April 27th - Managing Medicines for Community Workers May 24th - Webinar on [...]
Free Training! An Introduction to Health Care and Health Literacy: 20 October 2022
An Introduction to Health Care and Health Literacy: Free Training for Community Workers! Health literacy describes the ability to get, understand and act on health information. Without good health literacy, it can be very hard for people to look after their health, care for family or friends, access health services and navigate our health [...]